Zulla Getahun Director of Agent Education at Citi Habitats | LivingIn
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CH Staff Spotlight: Zulla Getahun

July 1, 2019

This month we’re checking in with a critical member of our corporate team, Zulla Getahun. As the Director of Agent Education, Zulla is focused on helping Citi Habitats agents grow their businesses while taking advantage of the tools and resources available to them. Below, our interview with Zulla Getahun.

How long have you been with the company and what do you do?

I’ve been in this current role (Director of Agent Education) since February 2012. Prior to that, I helped manage the Sullivan Street office after my time as an agent at the Corporate Relocation office.

Who inspires you?

As an immigrant, I’m truly inspired by anyone who has overcome adversity to pursue his or her own path in life. People who work hard, have integrity, practice self-discipline, and stay consistent to overcome whatever odds were against them. One of the many reasons I love this business is that I get to witness people of all backgrounds reach for their entrepreneurial success. Regardless of your wealth, status or education, it’s really your drive, tenacity, and energy that determines your success. How amazing is that?

What is your secret talent no one knows about?

I’m good at getting people to talk. But I don’t know if that’s as impressive as my ability to sleep with my eyes open. 

If you could be any animal, which would you be?

A blissfully, happy, spoiled New York City dog. Maybe Nancy Sager would adopt me? If not, a powerful, fire-breathing dragon.

What 3 traits define you?

Loyal. Empathetic. Honest.

What advice do you have for new agents in the business?

I’d start with be humble and open to your managers and coaches, and soak in all the wisdom like a sponge. Be confident and proud of your strengths and actively aim to improve your challenging areas (until you are successful enough to delegate to an assistant). Something else I struggled with most when I first started is that I tend to overthink things. That’s why I really like the saying “don’t let the perfect be the enemy of the good.” I’ve seen a lot of agents with great potential leave this business because they refused to do anything until they were perfect. Most successful people are far from perfect but keep showing up anyway. I also love when agents are authentic and have great energy as it’s contagious!

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